PRIVACY POLICY

Last updated: 2026-06-28

Privacy Policy for TerraBoxWorld.com

Welcome to TerraBoxWorld.com. Protecting your personal data and respecting your privacy is important to us. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you visit our website, create an account, submit an enquiry, purchase products, or otherwise interact with our services.

We process your personal data in accordance with the European Union General Data Protection Regulation (GDPR) and other applicable privacy laws.

 

Who We Are

This website is operated by:

TerraBox AB

Website: https://terraboxworld.com

Email: [email protected] 

Customer Service: [email protected]

Registered Address:
Härevägen 22
855 97 Indal
Sweden

Company Registration Number:
559445-6674

VAT Number:
SE559445667401

For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

 

What Personal Data We Collect

Depending on how you use our website, we may collect the following information:

Information you provide

  • Name
  • Company name (if applicable)
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • VAT number (if applicable)
  • Account username and password
  • Product enquiries
  • Customisation requests
  • Messages sent through contact forms
  • Reviews and comments
  • Information you voluntarily provide during communication with us

Order Information

When you purchase products from us we may collect:

  • Products ordered
  • Order value
  • Order history
  • Payment status
  • Shipping information
  • Delivery preferences
  • Invoice information

Technical Information

We automatically collect certain technical information including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language settings
  • Referring website
  • Pages visited
  • Date and time of visits
  • Session duration
  • Cookie identifiers

Marketing Information

Where permitted by law or where you have given consent, we may collect information relating to:

  • Newsletter subscriptions
  • Marketing preferences
  • Wishlist items
  • Product interests
  • Responses to promotional campaigns

 

Why We Collect Your Data

We process your personal data for the following purposes:

  • Processing and fulfilling orders
  • Providing quotations
  • Responding to enquiries
  • Delivering purchased products
  • Processing payments
  • Preventing fraud
  • Customer support
  • Managing customer accounts
  • Improving our products and services
  • Website analytics
  • Personalising website content
  • Sending newsletters and marketing communications (only where permitted or with your consent)
  • Complying with legal obligations
  • Maintaining security of our website

Our legal basis for processing personal data includes:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • Your consent (where required)

 

Contact Forms

When you submit a contact form, we collect the information you choose to provide.

This information is used solely for responding to your enquiry, preparing quotations, providing customer service, or discussing potential purchases.

Contact form submissions are retained only as long as reasonably necessary unless legal obligations require longer storage.

 

Customer Accounts

If you create an account, we store your account information so that you can:

  • View your order history
  • Save addresses
  • Manage your account
  • Speed up future purchases

You may update or delete your account information at any time, subject to legal obligations requiring us to retain certain records.

 

Orders and Purchases

When you place an order, we collect the information necessary to:

  • Process payments
  • Deliver products
  • Issue invoices
  • Provide customer support
  • Meet tax and accounting requirements
  • Comply with legal obligations

Without this information we may be unable to fulfil your order.

 

Payment Processing

Payments are processed securely through trusted third-party payment providers, including Stripe and other payment gateways that may be offered during checkout.

We do not store your complete credit card or payment details on our own servers.

Payment providers process your payment information according to their own privacy policies and applicable security standards.

 

Wishlists

If you use our wishlist functionality, we may store:

  • Products added to your wishlist
  • Wishlist creation dates
  • Wishlist preferences

This allows us to improve your shopping experience and, where permitted, provide relevant product recommendations.

 

Comments and Reviews

If comments or product reviews are enabled, we collect:

  • Name
  • Email address
  • Comment content
  • IP address
  • Browser information

This helps detect spam and maintain website security.

An anonymized hash of your email address may be provided to the Gravatar service to determine whether you use that service. After approval, your profile picture may become publicly visible alongside your comment.

 

Media Uploads

If you upload images to our website, you should avoid uploading images containing embedded location data (EXIF GPS), as visitors may be able to extract such information from publicly available images.

 

Cookies

Our website uses cookies and similar technologies to improve functionality, enhance user experience and analyse website traffic.

Cookies may include:

  • Essential website cookies
  • Shopping cart cookies
  • Login cookies
  • Security cookies
  • Preference cookies
  • Analytics cookies
  • Marketing cookies (where applicable)
  • Wishlist cookies

Cookies help us:

  • Keep products in your shopping cart
  • Remember login information
  • Remember language preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Personalise content

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

 

Analytics

We use website analytics tools, including Google Analytics, to better understand how visitors use our website.

Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device information
  • Browser information
  • Approximate geographic location
  • Traffic sources

Where legally required, analytics cookies are only activated after you provide consent.

Google provides additional information about how it processes personal data through its own Privacy Policy.

 

Embedded Content

Articles and pages on this website may include embedded content such as YouTube videos, Google Maps, social media posts or other third-party services.

Embedded content behaves as though you visited those external websites directly.

Those third parties may collect information about you, including cookies and usage data, according to their own privacy policies.

 

Caching

Our website uses LiteSpeed Cache and related caching technologies to improve loading speed and overall performance.

Temporary cached copies of webpages may be stored to improve response times.

We may also use QUIC.cloud services for temporary caching and content delivery.

Cached files are temporary and are automatically deleted according to system settings.

 

Who We Share Your Data With

We only share personal data where necessary.

This may include:

  • Payment providers
  • Shipping companies
  • Website hosting providers
  • Cloud service providers
  • Analytics providers
  • Email service providers
  • Customer support systems
  • Professional advisers
  • Government authorities where legally required

We do not sell your personal data.

 

International Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions
  • Other legally recognised transfer mechanisms

How Long We Keep Your Data

We retain personal information only as long as necessary.

Typical retention periods include:

  • Customer accounts: until deleted or inactive for an extended period
  • Orders: up to 10 years for accounting and tax purposes
  • Contact enquiries: typically up to 24 months
  • Marketing consent records: until consent is withdrawn
  • Website analytics: according to analytics provider settings
  • Comments and reviews: unless removal is requested or legally required

Certain information may be retained longer where required by law.

 

Your Rights

Under GDPR you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to certain processing
  • Withdraw consent
  • Receive a copy of your data (data portability)
  • Lodge a complaint with your national Data Protection Authority

To exercise any of these rights, please contact us.

 

How We Protect Your Data

We use appropriate technical and organisational security measures, including:

  • SSL/TLS encryption
  • Secure payment processing
  • Firewall protection
  • Malware monitoring
  • Regular software updates
  • Access controls
  • Password protection
  • Secure hosting infrastructure
  • Limited employee access
  • Regular backups

Although no online system can be guaranteed completely secure, we continually work to protect your information.

 

Data Breach Procedures

If we become aware of a personal data breach that may affect your rights and freedoms, we will:

  • Investigate immediately
  • Secure affected systems
  • Notify relevant authorities where legally required
  • Inform affected individuals where required
  • Take appropriate corrective measures

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects for individuals.

We may use automated systems to recommend products or personalise website content based on browsing behaviour.

 

Third-Party Information

We may receive information from third-party providers including:

  • Payment processors
  • Shipping providers
  • Marketing platforms
  • Analytics providers
  • Social login providers (if enabled)

Such information is processed only where necessary to provide our services.

 

Children’s Privacy

Our website is intended for adults and businesses purchasing prefabricated buildings.

We do not knowingly collect personal information from children under the age required by applicable data protection laws.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or website functionality.

The latest version will always be available on this page together with the revision date.

 

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us:

TerraBox AB

Website: https://terraboxworld.com

Email: [email protected]

Customer Support: [email protected]

Address:
Härevägen 22
855 97 Indal
Sweden

If you believe your privacy rights have been violated, you also have the right to lodge a complaint with your national Data Protection Authority.